Heathrow Airport is committed to meeting the requirements of the Equality Act and we make every effort to ensure our communications – including this website – are accessible to people with special needs, including those with visual, hearing, cognitive and motor impairments.

Standards Compliance and Validation 

We have striven to make this website adhere to priority 1 and 2 guidelines of the W3 Web Content Accessibility Guidelines.

Navigation and Navigation aid 

• Primary site navigation is located at the top of each page.
• Secondary navigation elements are contained in the left-hand column. This navigation is not site-wide and varies from page to page.
• A link to the home page is available on each page through the Reserve & Collect logo.
• Navigation menus are marked up as HTML lists and styled with CSS.
• Many links have title attributes, which describe the link in greater detail.
• Links are written so as to make sense out of context.
• Some links, mostly to downloadable files such as PDFs, open a new browser window.
• Forms have their labels explicitly associated with their controls, aiding users of certain screen readers and speech browsers.