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You will only be able to select from a reduced range of products.
Unfortunately, no products are available for flights departing in this timeframe. Our Shopping Services team will do their best to help you. Email us or call us on +44 (0)800 678 5324

Accessibility Statement

The Accessibility Statement

Heathrow Airport is committed to meeting the requirements of the Equality Act and we make every effort to ensure our communications – including this website – are accessible to people with special needs, including those with visual, hearing, cognitive and motor impairments.


Standards Compliance and Validation 

We have striven to make this website adhere to priority 1 and 2 guidelines of the W3 Web Content Accessibility Guidelines.

Navigation and Navigation aid 

  • Primary site navigation is located at the top of each page.
  • Secondary navigation elements are contained in the left-hand column. This navigation is not site-wide and varies from page to page.
  • A link to the home page is available on each page through the Reserve & Collect logo.
  • Navigation menus are marked up as HTML lists and styled with CSS.
  • Many links have title attributes, which describe the link in greater detail.
  • Links are written so as to make sense out of context.
  • Some links, mostly to downloadable files such as PDFs, open a new browser window.
  • Forms have their labels explicitly associated with their controls, aiding users of certain screen readers and speech browsers.