Terminal Shopping Transfer

Terminal Shopping Transfer

We are currently offering transfers between Terminals 2 and Terminal 5

Please book 48 hours in advance

If you have more than three hours before your flight, we may be able to arrange to transfer you to another terminal to visit shops not available in the terminal you are travelling from.

In line with health guidance, face coverings must be worn at all times.

A member of our Shopping Services Team can meet you after security in the departure lounge of the terminal you are flying from and escort you to another terminal to visit the stores you wish. This service is restricted to passengers making purchases of £250 or more. We are not able to transfer passengers to retailers that have stores in every terminal. 

Arrange your transfer

Request a terminal transfer to shop on different terminals