Unfortunately due to the situation with Covid-19, we are currently unable to offer Home Delivery.
We apologise for any inconvenience and look forward to assisting you in the future.
Please check this page for updates.
Travelling within the EU?
Have your purchases delivered to any UK mainland residential address, FREE when you spend £300 or more and use your Heathrow Rewards card (or £500 for non-members).
Whether you've forgotten that last-minute gift or just want to take advantage of great Heathrow prices without the baggage, let staff know the delivery details when you make your purchase and we'll take care of the rest.
Plus, Heathrow Rewards members collect an extra 100 points and Heathrow Rewards Premium members collect an extra 150 points whenever you use the service.
* Free UK Home Delivery is only available to passengers travelling within the EU (including the UK). Free UK Home Delivery is available when registered Heathrow Rewards members spend £300 or more and present their Heathrow Reward card at time of purchase. Free delivery is available to non-Heathrow Rewards members when they spend £500 or more. The purchaser is required to give complete delivery details at time of purchase including a full UK post code and contact telephone number for the recipient. Heathrow cannot be responsible for undelivered items when the correct delivery information has not been provided.
Delivery offer is limited to a maximum of ten items purchased per retail store and 50 items in total to one UK mainland address. Maximum insurable value of £20,000 per delivery. Maximum weight of 20kgs per delivery. Deliveries will be made within ten working days of purchase and are only available to UK mainland residential addresses. A signature is required at the destination address as proof of receipt. Three delivery attempts will be made, if the delivery is unsuccessful after this time, the goods will be returned to us and we will contact you to make new arrangements for delivery. There may be an additional charge for this service.
Goods returned will require the original sales receipt. For details of the Heathrow returns policy visit heathrow.com/shopperpromise.
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Collect On Return
Buy before you fly, then pick up on your return
Terminal Shopping Transfer
Have 3 or more hours before your flight departs?
Our promise to you
Have a home delivery question?
Contact our Shopping Services Team for more information