Book Heathrow’s complimentary personal shopping service
Heathrow is delighted to offer you complimentary stylist-trained shopping assistance. Our team members have international knowledge and can offer assistance in many different languages
For a limited period only, we’re also delighted to offer complimentary beauty treatments – brought to you by some of the world’s most prestigious brands (subject to availability). Booking details below
Pre-book a complimentary personal shopper appointment the next time you book and feel like a VIP
Key benefits
- Accredited international stylists
- Fast and efficient shopping service
- Complimentary Personal Shopper lounges in T2, T3, T4, and T5
- Access to brands and retailers in all terminals
- Reservation of requested brands and/or pieces
- Pre book a beauty treatment for your day. A range of beauty treatments and services are available to pre book for when you fly out of Heathrow. Choose from the options in the Appointment Request section below
How it works
Book
Use the booking form below 48 hours before you travel to request an appointment with an accredited stylist or to book a beauty treatment
Consult
We will contact you to discuss what you are looking for, your budget and the time you have available and check availability of beauty treatments & services
Meet
Your personal shopper will arrange where to meet you after security. You will have their contact details in case you are delayed. For beauty treatments, details for the appointment will be provided prior to travel
Shop
Based on your consultation, your Personal Shopper will have prepared a shopping plan to make the most of your time.
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