Book Heathrow's complimentary personal shopping service
Heathrow offers complimentary Personal Shopping for customers looking for that personal touch. Bringing together all of the stores at the airport, you can book a bespoke consultation with an accredited stylist.
You can make an appointment with a Personal Shopper, day or night, they speak a wide range of languages and can help you with fashion advice and styling, gift ideas for that special someone, or choosing the perfect travel accessories.
Our Personal Shopper Team are proud to present the world’s first airport shopping lounge in Terminal 2, where we can assist with browsing, trying on and purchasing from your choices, from our range of stores, in the privacy and comfort of our brand new suite. Book your appointment now
Plus, enter your Heathrow Rewards
card number when you book to receive triple points on all purchases made during your appointment.
How it works
Contact us to request an appointment:
TELEPHONE 0800 678 5324
or +44 (0)1483 711 343
We will contact you to discuss what you are looking for, your budget and the time you have available.
Your Personal Shopper will arrange where to meet you after security. You will have their contact details, in case you are delayed.
Based on your brief, your Personal Shopper will have prepared a shopping plan to make the most of your time.