Returns Promise

returns promise

Returns Promise

In case there are any issues with your purchase, or you just happen to change your mind, we are pleased to operate a 60-day returns service. Please refer to our Returns Policy for full details of your eligibility to use this service. If eligible, please download the Returns Form & Label below to complete your return. Customers returning items from outside the UK must pay all relevant tax and import duty in advance – we cannot accept items with outstanding duty, these will be returned to you automatically. Please note: we do not process returns from World Duty Free.

To find out more about Returns Promise

Contact our Shopping Services team for more information


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