Setup an account and enjoy these key benefits

No payment is taken and you have no obligation to purchase your reserved shopping requests if you change your mind.

The items must be paid for and collected at the shop you have made the purchase from on your day of travel, prior to flying.

Reservations will be confirmed in accordance with individual store policy, which our customer service team will verify to you.

Register with your email

Open a personal account for Heathrow Boutique. It will let you quickly and conveniently access a number of services. Registration is simple and takes only a few steps.


Register with your Heathrow Rewards membership details

If you are already a Heathrow Rewards member you can use existing membership details to create an account with Heathrow Boutique.

If you have already registered, then please Sign in
  • Add to Bag & Reserve
    Add the items you want to your basket and complete the order from. No payment is taken and you have no obligation to purchase.
  • Confirm
    Heathrow's Shopping Services Team will confirm the price and availability of your reservation request up to 3 days before you travel.
  • Collect & Pay
    When you arrive at Heathrow, visit the store where you have made your reservation to collect and pay for your shopping.