Personal Shopping Service

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Book Heathrow's complimentary personal shopping service

Heathrow is delighted to offer you complimentary stylist-trained shopping assistance. Our team members have international knowledge and can offer assistance in many different languages.

How it works


Use the booking form below 48 hours before you travel to request an appointment with an accredited stylist.


We will contact you to discuss what you are looking for, your budget and the time you have available.


Your Personal Shopper will arrange where to meet you after security. You will have their contact details, in case you are delayed.


Based on your consultation, your Personal Shopper will have prepared a shopping plan to make the most of your time.

Book your appointment

In order to provide you with the service, we need to collect the following informations. Please book 48 hours in advance.

Field is required

Date format yyyy-mm-dd required (e.g. 2020-05-18)

Must be two days in future

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Must be 48h in future (Heathrow time)

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Your contact details

Please enter your full name

Please enter your email address

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Country code (e.g. +44)

Mobile phone number (e.g. 1234 1234567)

Please select your preferred time for us to telephone

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Additional information (optional)