Personal Shopping Service

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Book Heathrow's complimentary personal shopping service

Heathrow is delighted to offer you complimentary stylist-trained shopping assistance. Our team members have international knowledge and can offer assistance in many different languages.

How it works

Book

Book

Use the booking form below 48 hours before you travel to request an appointment with an accredited stylist

Consult

Consult

We will contact you to discuss what you are looking for, your budget and the time you have available.

Meet

Meet

Your Personal Shopper will arrange where to meet you after security. You will have their contact details, in case you are delayed.

Shop

Shop

Based on your consultation, your Personal Shopper will have prepared a shopping plan to make the most of your time.

Book your appointment now

In order to provide you with the service, we need to collect the following information. Please book 48 hours in advance.

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Must be 48h in future (Heathrow time)

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Your contact details

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Additional information (optional)
We’d love to send you the latest Heathrow updates by email including exclusive offers and new services to improve your travel experience.
Your details will be automatically stored in our Personal Shopper Client Book including favourite styles, brands and products purchased. We may also ask additional questions during your appointment in order to personalise your profile for future visits.
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