Product availability may be restricted by your departure. Add your flight details to shop with confidence
orIf you are new to Heathrow Boutique you will need to create an account
Save products and buy later
Earn points on your shopping
A complimentary service for all our customers
Collect points and enjoy your rewards at Heathrow
Spend over £300 and have your shopping delivered
Reserve and Collect from your Favourite Brands
To determine if products are available for reservation in your terminal, we need the following information about your flight.
Select your flight
Collect on Return
Collect On Return
Collect on Return is a free service available to all departing passengers – no matter
where you are travelling to, travel with freedom with Collect on Return. Shop with
Heathrow’s retailers and leave your purchases with us, we will look after them
safely and securely and have them ready for you to collect from Heathrow Arrivals
upon your return. No need to take all your shopping away with you.
The Collect on Return service is available at all shops in the departure lounge at
Heathrow and is available on all items, excluding duty-free alcohol and cigarettes.
Heathrow Rewards members will collect 100 extra points, and Heathrow Rewards
Premium members 150 extra points, when using our Collect on Return service.
To find out more about
how to use the Collect on
Please contact our Shopping Services team
The passenger is required to complete a form in full at the retailer to enable us to operate this service. Once goods have been paid for, Heathrow will hold and store the goods securely until the passenger returns to the airport. The passenger is then required to collect their goods upon their return at the collection point detailed on the form. The passenger must retain the receipt for presentation when collecting the goods. The passenger will also be required to show another form of identification. Goods will be disposed of if they are not collected after 6 months from the planned return travel date or if they are perishable and past their sell-by date. Passengers are restricted to ten purchased items maximum, per retailer store and a maximum of 50 items in total to use this service.
explore our brands
Discover the range of brands at the airport
collect at the airport
Reserve at least 24 hours before you fly
We’re happy to help you find what you are looking for