Shopping services
Spend over £300 and have your shopping delivered to your UK home address*
Home Delivery

Travelling within the EU? Have your purchases delivered to any UK mainland residential address, FREE when you spend £300 or more and use your Heathrow Rewards card (or £500 for non-members).

Whether you've forgotten that last-minute gift or just want to take advantage of great Heathrow prices without the baggage, let staff know the delivery details when you make your purchase and we'll take care of the rest.

If you're travelling within the EU, Heathrow Rewards members collect 100 extra points and Heathrow Rewards Premium members collect 150 extra points when you use our Home Delivery service.

Ask in stores for details.

* Only available to passengers travelling within the EU (including the UK). Free delivery is available when registered Heathrow Rewards members spend £300 or more and present their Heathrow Reward card at time of purchase. Free delivery is available to non-Heathrow Rewards members when they spend £500 or more. The purchaser is required to give complete delivery details at time of purchase including a full UK post code and contact telephone number for the recipient. Heathrow cannot be responsible for undelivered items when the correct delivery information has not been provided.

Delivery offer is for up to three items purchased in a single transaction in any Heathrow store. Maximum weight 20kg per delivery. Maximum insurance liability £2,000 per delivery. Deliveries will be made within three to five working days of purchase and are only available to UK mainland residential addresses. A signature is required at the destination address as proof of receipt. Three delivery attempts will be made, if the delivery is unsuccessful after this time, the goods will be returned to us and we will contact you to make new arrangements for delivery. There may be an additional charge for this service.

Goods returned will require the original sales receipt. For details of the Heathrow returns policy visit
heathrow rewards
Heathrow Rewards
If you would like to find out more about the Heathrow rewards programme, you can contact their Customer Service team.

Monday - Friday 9:00am - 5:00pm GMT, excluding UK Bank Holidays
Telephone: 0500 844 844 (UK) +44 (0)203 475 6880 (from outside the UK)
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Or, visit the Heathrow Rewards website for more information.


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Telephone: 0800 678 5324
Monday - Sunday 9:00am - 5:00pm GMT


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The Compass Centre, TW6 2GW
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